From 18 to 71 Google reviews in 3 months

The review bee — and why timing is everything

Asking for a Google review in person feels awkward. You finish a job, the customer seems happy, and you say "hey, if you could leave us a review..." and then you both look at the ground for a second.

Asking 2 hours after the job closes, when the customer is still in the glow of a solved problem, with a direct link in a text message — that converts at 4× the rate of an in-person ask.

The Review Bee has one job: when you mark a job complete in your field service software, it waits 2 hours, then sends a text with a direct link to your Google review page. No friction. One tap. The customer lands directly on the "write a review" screen.

Why 2 hours? Long enough that they're not still watching you pack up the truck. Short enough that the job is fresh, they're still happy, and they haven't moved on to the next thing. The 2-hour window is consistently the highest-converting send time across every trade we've tracked.

Tony S., roofing company owner, 8 employees

Tony's roofing company had been in business for 14 years when he set up his Review Bee. Fourteen years of great work, happy customers, word-of-mouth referrals. And 18 Google reviews.

"I always meant to ask for reviews. It just never happened. We'd finish a job, everyone's exhausted, you want to get to the next one. And then it just... doesn't come up."

He connected NiceJob to Jobber. When a job is marked complete in Jobber, NiceJob sends the review request 2 hours later. His team doesn't have to do anything differently. They mark the job done, same as always.

3-month results: 18 reviews → 71 reviews. Rating held at 4.9 stars throughout (good work was already there — the automation just made sure people said so). Tony's company now ranks in the local 3-pack on Google for most roofing searches in his area, which he estimates generates 3–4 additional inbound leads per month he wasn't getting before.

NiceJob vs. GoHighLevel for review automation

Both platforms can automate review requests. Here's how they're different:

• NiceJob ($75/mo): Built specifically for review collection. Handles the timing, the message, the follow-ups, the reporting. Plug it into Jobber or HouseCall Pro and it works out of the box. Best if reviews are your primary focus.
• GoHighLevel ($97/mo): Can do review requests as part of a broader workflow, but you'll need to build the sequence yourself. More flexible, more setup required.
• Best of both: Use NiceJob for reviews specifically + GoHighLevel for everything else. Some operators run both; the overlap is minimal and both tools do their job well.

For most trades businesses just getting started with the Review Bee, NiceJob is the fastest path to live and produces consistent results with minimal configuration.